In ISO 31000 success or failure will be determined by the quality of your communications

While all the ISO 31000 principles are important and every step in the risk management process is essential, COMMUNICATION AND CONSULTATION is special. None of the other steps can happen without communication and consultation.

Every step in the ISO 31000 risk management process involves gathering and sharing information, interacting, dealing with conflict, raising concerns and discussing solutions. These are real skills, just as important as technical ability.

Take a look at any case study of a failure of risk management and you will more than likely find the words a failure of communication.

A ‘failure to communicate’

Excerpt from the training DVD, Unclear and Present Danger

Taking the lead in your risk communication

ISO 31000 Communication Toolbox is a site dedicated to risk management communication. It is a meeting place for anyone who has to deal with the communication of risk and ISO 31000 training. It is a resource center to help you educate managers and employees on their role in risk management.

For many managers in your organization, ISO 31000 and risk management will be a new language. So, the first requirement is to introduce them to the world of ISO 31000 speak.

Free ISO 31000 download and tools

On this site you will find a range of invaluable resources to help with your ISO 31000 risk management ‘communication and consultation’. Tools such as:

  • case studies – risk management success stories and failures
  • risk in the news
  • training exercises
  • easy reference communication tools such as questioning skills
  • graphics and video for you to use in your own presentations and training sessions
  • discussions on the risk management principles, all in the context of risk communication

So have a look through our ISO 31000 download page now and see what you can use today in your ISO 31000 communications.  And don’t forget to share this page with your colleagues.

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